Admin Assistant/ Careline / Customer Service
Description
We are looking for an Admin Assistant to provide administrative and customer support to ensure smooth daily operations. The role involves handling customer enquiries, processing orders, coordinating with internal departments, assisting in course and event operations, and maintaining accurate records. Candidates should have good communication and interpersonal skills, a positive attitude, basic computer knowledge, and the ability to communicate in Mandarin is preferred due to the customer base, while proficiency in Bahasa Malaysia and English is an advantage.
Requirements
- Minimum SPM qualification.
- Fresh graduates and SPM leavers are welcome.
- Able to communicate in Mandarin is preferred due to customer based and able to speak in Bahasa Malaysia & English is an advantage.
- Positive attitude, responsible, and willing to learn.
- Good communication and interpersonal skills.
- Basic computer knowledge (Microsoft Office, Google Workspace).
Responsibilities
- Handle customer enquiries via phone, WhatsApp, and social media.
- Process customer orders and follow up on order status.
- Coordinate with internal departments to ensure smooth service delivery.
- Assist in course and event operations when required.
- Maintain accurate customer and order records.
- Provide excellent customer service and build positive customer relationships.
Job Application Form
Join our dynamic team! Opportunities await you, the stage is yours! Please fill out the form below to submit your application, and our team will contact you as soon as possible.